good customer service IS hard to find...

I'm a people person.

I don't necessarily have good eye contact all the time.

I like it when my cashier greets me, makes small talk, acknowledges that I've just dropped a wad of money at the store that pays their check. AND says good bye, thank you for shopping here...blah blah blah.

I was in Meijer the other night. I had all FIVE of my kids with me. I sent the boys out to the car with Molly and Levi. (they are responsible and aware. usually)

I chose Cristina's lane. Big mistake. I've chosen Cristina's lane before and vowed to avoid it like the plague. I gave her another chance. Thought maybe the first time she was having a bad day, whatever.

I walked into her lane, said HI, finished emptying my cart, pulled up to the debit machine and proceeded to get quite aggravated because she hadn't said ANYTHING, and had only sighed to herself that being on lane 15 that night WAS TOO MUCH for her. I mean, heck, does she not have a JOB?

By half way thru this torture, putting my bags into the cart (with Mel's help) my shock grew. Then this older dude walks up behind me, plops his 2 items down, and she, very loudly and almost amiably, says to him, "Ohh, I'm not done yet!!". She still hasn't said anything to me and barely made any eye contact. (ooo, I'm steamy annoyed). Finishes my order, DOESN'T even tell me my total, which, may I tell you was over 100 bucks...could I get some decent customer service for this fee, PLEASE???

When I finished up my part and got ready to push out of lane 15, she sighs very mousily "thank you"
not even loud enough to hear.

I think I had smoke coming out of my ears...I calmly walked over to guest services. Be our Guest. Be our Guest. Put our service to the test...yup, that's what I was gonna do.

After Gertie at the desk got done selling the dude in front of me every lottery ticket EVER, I walked up to her and told her, while pointing to the different front line managers, main store managers pictures hanging up on the wall, that I didn't see any of them present but I felt it necessary to point out the complete lack of courtesy given to me by Cristina...

Granted, I murmur. We all do in our own ways. I was very calm and decent, not ranting and raving at all, and I just feel like they would want to know that their employees are giving their company a bad name. I had just started shopping at Meijer again after not going there often because back in the spring, was dealt with very nastily by a little blonde bimbo cashier there....so I made sure to tell front desk Gertie that I would probably not be back and while I know that doesn't hurt a company as big and global as Meijer, it sure makes me feel better. I did do the survey that is on every receipt for Meijer...and got to give my 2 cents there as well!

I will tell all my friends about this too...that's why I'm boring you with this...demand good customer service...is Meijer not an American company? I think they still are (I will have to ask Charmaine about this).

I guess I will stay a Target girl. they just don't have as good of a selection and their produce is non-existent and too highly priced.

Oook. Thank you for letting me rant and rave. I will try to dig up some pix to make up for this befuddled mess.

Watch out world...

check out the "trouble" just a-brewin' behind those peepers!

she is trying to eat the camera here...

Natural born Lego putter togetherer...(yes, I homeschool, would you like me to teach YOUR kids??)

Chow baby girl...

First of all...Happy Ninth Month Miss Mollsy! I simply refuse to believe that my last child is this old and close to turning ONE! so there.

Secondly, this cat is crawling now. She has the little rough, red rug burns on her baby soft knees to prove it. She has gotten quite fast also! Just ask Grams, who babysat her tonight...ugh. :)

I took these pix on the head trauma day...before Heck broke loose! She is such a little joy to be around. She reminds me of what David would have been like as an infant...cute, totally pesky, fast, and into everything. You really can't get too aggravated at her, she is just doing what she is wired to do. Soon enough, it will be time to slap her li'l hands...I'm thinking sooner rather than later with this one. She is a firecracker! ka-pow!

Another funny Molly story....she is officially Mel's girl. If she has her choice between Mel and Mom, she'll choose Mel..and will turn herself AWAY from me. Punk. though it's kinda cute. (it stems back to head trauma day, when I ditched her with her older sibs to run Levi off to the ER).

I know this is a rather mundane post...I need to take some pix of porch progress because I know you are dying to see it. hang tight, k? I will enlighten you with those treats tomorrow...but until then, adios...

I got a job....

peanut head gets a job
don't know if you can see B's wallpaper on the comp...but it's the pic of Triple C. yum yum
Dai, Molls, Beck and Jana....
don't get the Reese's whipped...they are nasty
again, nasty.

No, I already have a job...just doesn't involve much adult interaction (well, as much as I would want it to involve)...

I went to have lunch with my sissy today...let me set this up.

David and the 3 big kids went to Illinois late last night. I spent the night with my parentals. I got up this morning, went home and got ready to go have lunch with my sis. She works on the east side of Indpls...which is like a ghost town. We went and ate, and stopped at a gas station to grab something sweet...then I got to meet her office mates...Dai and Jana...nice, cute girls!! Nice to meet you chickies.

I have more to blog but I'm out the door to work out with my sister...we need to burn off our candy bars and lunch...so hope this finds you all well, warm and healthy. Get well, Mom and Dad...